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EAST BAY SANITARY COMPANY, INC.

RESIDENTIAL SERVICE GUIDELINES

Residential service is provided in partnership with the City of El Cerrito.

 

Please note that although service may be ordered and paid for by a household tenant, it is the owner of the property that is ultimately liable for the cost of service if the tenant, lessee, or occupant does not pay or is unable to pay the bill in a timely manner.

As of January 1, 2022, you must sort your recyclables and organic waste (including paper, cardboard, green waste, food scraps, and food soiled-paper) from the garbage. It’s the law!

City of El Cerrito residents, living in single-family homes, and multi-family complexes of less than five units, are largely already provided with weekly curbside recycling and organic waste collection services. Under SB 1383, all residents are required to not only subscribe to and participate in three stream curbside collection services (trash, recycling, organics) they are also required to properly sort their organic waste into the correct container (green green waste/food scraps container). Over the coming year, more education and outreach will be done to help residents understand how to properly sort their organics and other materials.

Read more about SB 1383.

Read more about the City Mandatory Organics Recycling Ordinance. 

Collection Services

Residential service includes weekly collection of:

 

Pricing is based on the size garbage cart you choose.

You get three weekly services for one monthly rate!

Residential Monthly Service Rates 2022

Rates include one (1) 20, 35 or 64-gallon cart for garbage (landfill), one (1) 64-gallon cart for recyclables, and one (1) 64-gallon cart for green waste/food scraps.

Container
Collection 
Post Collection
IWM Fee
Total Monthly Rate
20 GAL Mini Cart$21.09$5.02$19.86$45.97
32 GAL Cart$29.61$8.80$21.72$60.13
64 GAL Cart$59.23$17.60$42.57$119.40

If you need an additional cart for organics (green waste/food scraps), the following sizes are available for additional monthly rates.

ContainerCollection Post CollectionIWM FeeTotal Monthly Rate
32 GAL Cart$14.81$4.40$10.86$30.07
64 GAL Cart$29.62$8.8021.29$59.71

Download the 2022 Rate Sheet (pdf).

Residential Cart Options

When you set up service, a customer service representative will review the cart and size options with you to help you select the appropriate size garbage/landfill cart for your needs. Services are billed three (3) times per year and include four (4) months of service.

Garbage/Landfill Cart OptionsRecycling Cart IncludedGreen Waste/Food Scrap Cart Included
20, 32, or 64 gallon cartEl Cerrito Garbage CartOne (1) 64 gallon recycling cart
El Cerrito Recycling Cart

One (1) 64 gallon green waste/food scrap cartGreen Waste Cart

Cart Set-out Rules

East Bay Sanitary uses fully automated trucks to help improve collection efficiency and reduce costs. These trucks have a mechanical arm that reaches out and wraps around the carts and empties the contents into the top of the truck. Because of this, it is essential they are placed out for collection correctly.

East Bay Sanitary Cart Spacing Example

  • Please place all carts on the street with the wheels against the curb the night before or by 6 a.m. on your collection day. Carts should not be angled.
  • Leave 2 feet between carts and place them 4 feet from cars, power poles, mail boxes, trees or other objects.
  • Bungee cords must be removed by 6am on collection day.
  • The area should be free of overhead branches and /or power lines.
  • Materials placed outside of the carts will not be picked up.
  • Do not overfill carts.
    • Lids must close completely to minimize spillage during the emptying process. Please remember that any materials extending beyond the rim of any cart will be subject to an extra charge or your cart not being picked up.
    • Do not compact any waste into carts. Contents must be able to fall freely from cart when it is turned upside down.
  • Bag all cold ashes (no hot ashes please!), kitty litter, sawdust, and Styrofoam before placing in the garbage cart.
  • Carts that are not set out on time or customers that want to skip their collection are not eligible for credit.
  • Remove your carts from the street by 7:00 p.m. on your collection day to keep your neighbors happy and your community attractive.

Because collection is provided by two entities, all services may not be collected on the same day each week. Your collection days will be reviewed with you by a customer service representative when you set up services.

Garbage & Green Waste/Food Scraps Missed Collection 

Did we miss collecting your organics and or garbage cart(s) or did you forget to set them out?

  • If our driver misses emptying  your cart(s), please call our office. If you discover your cart was not emptied after office hours, please leave a message on our 24-hour voice mail system at 510.237.4321 so we can send the driver back the following morning.
  • If you accidentally forgot to set-out your cart(s), please call our office hours and ask for the driver to take an extra bag the next pick-up day equal to your missed collection without charge.
  • If you cannot wait until the next week to set-out extra garbage and/or green waste, we can go back and empty the cart(s) for an additional $25 per cart.

Recycling Missed Collection

El Cerrito Recycling Cart

The City of El Cerrito provides your recycling collection and processing.

Please refer any questions about recycling collection to the City of El Cerrito Recycling Services at 510.215.4350.

 

 

Extra Recycling

Save up your extra recyclables and utilize the free, once-a-year curbside clean-up for households and businesses within El Cerrito. Learn more about this program offered by the City of El Cerrito. Need to get rid of recyclable sooner? Drop them off at the Drop-Off Recycling Center.

Extra Garbage

If you have extra garbage that does not fit inside your cart, you must call East Bay Sanitary office at least one (1) business day before your collection day and before 2:00 p. m.

  • There is a charge for extra garbage.
  • Extra garbage should be bagged tightly and or placed a reusable container that can be safely dumped and placed back at the curb.
  • Please keep extra bags and reusable containers to a 30lb weight limit.

 

On occasion, our driver might tag your cart when a can is overloaded and you will be charged for the extra garbage even though an order was not called in.

 

Free Pick Ups

All customers of East Bay Sanitary are entitled to a certain amount of free pick ups of trash and large items (such as furniture or appliances) per calendar year at no additional cost and expense. Learn more about your Free Pick Up options here.

Extra Green Waste/Food Scraps

If you have extra green waste that does not fit inside your cart, you must call East Bay Sanitary office at least one (1) business day before your collection day and before 2:00 p. m.

  • There is a charge for extra green waste
  • Extra green waste must be placed in special 30 gallon recyclable green waste paper bags that can be purchased at your local hardware store. You may also use a reusable container that can be safely dumped and placed back at the curb.
  • GREEN WASTE WILL NOT BE TAKEN IN PLASTIC BAGS!
  • Please keep green waste bags and reusable containers to a 30 pound weight limit.

 

On occasion, our driver might tag your cart when a cart is overloaded and you will be charged for the extra green waste even though an order was not called in.

Large Item Collection Service

Up to two (2) times per calendar year, each residential customer with active service is entitled to receive large item curbside collection service. 

Special Services for The Elderly/Disabled

Backyard service is granted based on customer’s physical disability that prevents them from rolling out carts to the street.  Call East Bay Sanitary at 510-237-4321 to request an application for backyard service.

 

Vacation Policy

Households that are going on vacation for a minimum of 1 month or more may call our office to put their service on vacation hold. Credit will be issued only to advance requests with a minimum of four consecutive weeks of interrupted service. A $40.00 processing and reinstatement fee will be assessed to all vacation stops.

 

Holiday Collection Schedule

The only holidays resulting in collection interruption are Christmas and New Year’s Day for both East Bay Sanitary and the City of El Cerrito. There is no service interruption for December 25, 2022 or January 1, 2023 since they fall on a Sunday this holiday season.

Christmas Tree Recycling

Unflocked, natural Christmas trees free of tinsel, ornaments, stands, etc. will be collected as part of your green waste pick up on your scheduled collection day from December 26 through the third full week of January.

After this period, you can contact our office to arrange for tree removal for a charge. If possible, we request that trees be cut down and placed in your green waste cart. If this is not possible, place your tree next to your green waste cart and it will be taken.

Need some compost for your garden?

Check out the City of El Cerrito’s website for details on when this is offered to residents.

ABOUT EAST BAY SANITARY

We have been serving the El Cerrito Community for 80 years. The residents of El Cerrito can take pride in the fact that they are participating in a premier and cutting-edge waste management system and that East Bay Sanitary is working very hard to manage our resources and preserve our environment in the best ways possible.

 

© 2022 East Bay Sanitary Company, Inc.